Cancellation and Refund Policy
Thank you for subscribing to RadRocket.AI. Please review our cancellation and refund policy below for Pro and Premium plans.
Cancellation Policy
You may cancel your subscription at any time from the website. Once cancelled:
- Your plan will remain active until the end of your current billing cycle.
- You will not be charged again for renewal after the current cycle ends.
- Access to features will remain available until the subscription expiry date.
Refund Policy
Monthly Subscriptions
All monthly subscriptions are non-refundable. Once a monthly payment is made, it cannot be refunded, fully or partially.
Annual Subscriptions
Annual subscriptions are refundable within 30 days of the purchase date. However, the refunded amount will be deducted by the cost of one month based on the current monthly plan rate. Annual subscriptions are non-refundable after 30 days from the purchase date.
If you purchase the Pro Annual Plan on January 1st for $180, and the monthly Pro plan costs $20/month:
- You are eligible for a refund if you request it by January 30th.
- You will receive $160 ($180 - $20 for one month usage).
How to Request a Refund
If you are eligible and wish to request a refund, please contact our support team at support@radrocket.ai.
Make sure to include your account email and subscription details in the request for faster processing.
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